Frequently Asked Questions

Everything you need to know about our products and services.

What makes MagBak products unique?

MagBak specializes in minimalist, high-performance magnetic mounting solutions and accessories that seamlessly integrate with your iPhone, iPad, and Tesla, ensuring your devices stay secure and accessible.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

Are MagBak cases compatible with MagSafe?

Yes, all MagBak cases are fully compatible with Apple MagSafe chargers and accessories, while also providing enhanced magnetic strength for our proprietary mounting system.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Do you offer a warranty on your products?

We stand by our quality. All MagBak products come with a 1-year limited warranty against manufacturing defects and material failures.

Will the magnets damage my credit cards or phone?

No, our magnets are specifically shielded and positioned to be safe for modern smartphones and EMV (chip) credit cards, ensuring no interference with your device's functionality.